Return Window
Returns are accepted only within the applicable return window and policy conditions.
Return & Refund Policy
Return & Refund Policy
Read WOTRA return, replacement and refund guidelines for eligible products and orders.
Return & Refund Policy
Read WOTRA return, replacement and refund guidelines for eligible products and orders.
Return & Refund Policy Details
Clear, simple and useful information for WOTRA customers, business partners and visitors.
Product Condition
Products must be unused, complete and with original packaging where applicable.
Non-returnable Items
Certain used, damaged, missing-part or hygiene-sensitive items may not be eligible.
Refund Method
Refunds are processed after inspection and approval as per payment and policy terms.
Replacement
Replacement may be offered for eligible damaged, wrong or defective products.
Raise Request
Contact support with order details, photos and issue description for faster review.
Need help from WOTRA?
Our team can help you with product selection, order support and business enquiries.
